All Systems Operational

RecTrac Operational
RecTrac LIVE Operational
RecTrac DEMO Operational
WebTrac Operational
CardConnect Credit Card Processing Operational
Servers and Appliances Operational
GolfNow G1 Platform Operational
INCODE Central Operational
TimePro (Server) Operational
TimePro (Clocks) Operational
PaperCut Print Server Operational
Genetec Access Control Operational
Zammad I.T. Helpdesk (help2.egpd.tech) Operational
Services Operational
Virtual Private Networking (VPN) Operational
Remote Desktop Web Gateway Operational
Productive Parks (Parks Work Order System) Operational
Websites Operational
www.elkgroveparks.org Operational
www.foxrungolflinks.net Operational
Network Infrastructure Operational
Admin Building Network Operational
Pavilion Network Operational
Pirates Cove Network Operational
Hattendorf Network Operational
Audubon Skate Park Network Operational
Rainbow Falls Network Operational
140 Lively Network Operational
Fox Run Network Operational
Fountain Square Park / Mead Complex Network Operational
Marshall Park Network Operational
FreePBX Phone Systems Operational
Admin / PC / 140 Lively FreePBX Operational
Pavilion FreePBX Operational
Rainbow Falls FreePBX Operational
Fox Run FreePBX Operational
Hattendorf FreePBX Operational
Marshall Park FreePBX Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Sync for Mobile Operational
Google Apps Google Meet Operational
Duo Core Authentication Service Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Cloud PKI Operational
Duo SSO Operational
BambooHR Operational
Keeper Status Page Keeper Web Vault (US) Operational
Keeper Status Page Keeper Browser Extensions Operational
DigitalOcean NYC1 Operational
DigitalOcean NYC3 Operational
Cloudflare Chicago, IL, United States - (ORD) Operational
signNow Web Operational
Squarespace Domains Operational
Telnyx Inbound Calling Services - United States Operational
Telnyx Chicago, IL Operational
Telnyx US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Incode > ERP Pro Migration Dec 1, 2026 17:00 - Dec 3, 2026 17:00 CST

Incode will be upgraded and migrated to ERP Pro beginning at 5:00PM on 12/1/2026. Incode will be offline completely beginning at 5:00PM and will remain offline until mid-day 12/2/2026. Usage will then be restricted to key Business Services staff during self-verification and validation testing. Access will resume via a new Parallels remote access client on 12/4. -DS
Posted on Oct 30, 2026 - 09:23 CDT

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Completed - The scheduled maintenance has been completed.
Oct 26, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:00 CDT
Scheduled - The I.T. Helpdesk (help2.egpd.tech) will be offline for maintenance until Monday 10/26 at 8:00AM. Please use e-mail or other means to contact I.T. for assistance. -DS
Oct 23, 15:54 CDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Completed - The scheduled maintenance has been completed.
Oct 24, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 05:00 CDT
Scheduled - All of the District's phone systems will undergo patching beginning at 5:00AM. There will be rolling reboots and short-term phone outages during this time. -DS
Oct 23, 15:56 CDT

Oct 23, 2026

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Resolved - All internal systems are back online. We are waiting for BambooHR to restore their own services. -DS
Oct 21, 10:55 CDT
Monitoring - Most of our sites have either been directly cleared by their software developers, or are now behind a Web Application Firewall. We are beginning to restore access. -DS
Oct 21, 10:40 CDT
Investigating - Please see e-mail sent to All list on 10/21/2026 for more details. -DS
Oct 21, 08:50 CDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.