All internal systems are back online. We are waiting for BambooHR to restore their own services. -DS
Posted Oct 21, 2026 - 10:55 CDT
Monitoring
Most of our sites have either been directly cleared by their software developers, or are now behind a Web Application Firewall. We are beginning to restore access. -DS
Posted Oct 21, 2026 - 10:40 CDT
Investigating
Please see e-mail sent to All list on 10/21/2026 for more details. -DS
Posted Oct 21, 2026 - 08:50 CDT
This incident affected: Websites (www.elkgroveparks.org), Services (Virtual Private Networking (VPN), Remote Desktop Web Gateway), RecTrac (WebTrac), Servers and Appliances (TimePro (Server), TimePro (Clocks), PaperCut Print Server, Zammad I.T. Helpdesk (help2.egpd.tech)), and BambooHR, DigitalOcean NYC1, DigitalOcean NYC3, Cloudflare Chicago, IL, United States - (ORD), Telnyx Inbound Calling Services - United States, Telnyx Chicago, IL, Telnyx US.